ICT Refresh Support


ICT Academy Refresh Programme 2017 - 2021

Details of the 'ICT Academy Refresh Programme 2017 - 2021' are also available.  


ICT Refresh Programme 2018-2022


What is the ICT Refresh Programme?

The main objective of the ICT Refresh Programme is to ensure your ICT underpins your school’s vision, supports your school’s plans for pupil achievement through effective planning and budgeting over a four year period. With a start date of April this ensures alignment of the financial years for school status schools.

The key aims of Refresh are to;

Plan for sustainable ICT to meet your school’s objectives for teaching and learning

Supports the Computing Curriculum

Review the value of your ICT assets and maximise their usage

Plan the financial spend to deliver your priorities and make the most of available funds

Keep you up to date with emerging technologies to inform future planning

Enable you to develop the solution over the period of the Refresh cycle as your requirements change and technologies emerge

Provide a project managed service which delivers all the above and saves you the time in managing this.

Offer professional advice to support the creation of your school’s vision and support your planning


Why should we be a member of the Refresh Programme?

Your programme, your choice…..

In conjunction with your project manager, you decide the ICT provision required to meet the school’s vision, within your available budget. This ensures that your ICT provision is consistently updated to maintain a high standard of ICT support across the school.

We will take care of the administration and tailor the solution to suit your four year business planning, saving you time and money. Our individual school planning process means minimal disruption.


Benefit from our partners’ skills and expertise

Your personal Project Manager, in consultation with you and our other partners will plan and define the ICT to support your school’s vision and objectives.

Our industry experts will offer a wide catalogue choice of exciting and innovative technologies to support the computing curriculum as well as enhance the overall teaching and learning experience and make sure you have the right tools to do the job.



Our global partners, HP, Microsoft, Google, Apple Education, and Capita as well as XMA are working with us, bringing to our Refresh community their professional expertise to develop solutions which deliver excellence in education. Their skills will support schools to get the most from their investment. 


What we Offer

How its Delivered

Why it’s important to you


Four year Sustainable ICT planning cycle


Project Manager works with your school to plan the available budget and programme of work

to replace the school’s ICT.


The approach of having a managed planning cycle sustains the level of ICT provision to deliver the curriculum and business needs of the school and avoids unplanned expenditure and ICT failure.

Sustainable ICT

Planning ICT in line with the

school’s vision and taking account of the total cost of ownership.

All standard equipment is evaluated by our own technicians to ensure their suitability for a school environment.


Installations are completed by our own fully trained technicians.


Total school ICT solution


Your project manager liaises with you to:


• Agree the replacement and innovation programme.


• Project manage the scope of work, order and schedule work delivery.


• Provide annual accounts of the monies committed and spent on your behalf.


We will take care of the administration and tailor the solution to suit your 4 year business planning.


Assurance that the school is receiving best value for their money.


Saving the school time on administration and 3rd party co-ordination.



Peace of mind provided by yearly reconciled accounts.


We can offer a solution to all schools, academies, partnerships and trusts, either as a single entity or via a trust-wide approach.


Please contact the ICT Service Desk on 0845 303 3003 or email ictcontractsteam@norfolk.gov.uk if you wish to discuss your specific school’s requirements.