Generic Email Support
The generic email accounts can be accessed from either the web using any internet browser, by the Microsoft Outlook client and from various Mobile Devices.
How to set up and access your generic account
Users can opt to access their emails via the Outlook client, and import all of their old archived content from their historic accounts.
How to access Email on Outlook
Users can access more than one account in Office365 (Web Version)
How to access multiple Email Accounts
Users can send and receive secure emails
How to send/receive encrypted Emails
A guide on how to best practices to prevent emails going from your Generic Email Accounts going to Spam or being Blacklisted
We have put a list of frequently asked questions and answers after the generic email migration.
Frequently Asked Questions
The following pages provide clear guidance on using the Office 365 Outlook web application and the associated Calendar and People (contacts) applications.
Office 365 App Launcher
Outlook Mail App
Allow or Block Junk Email
If you are using a shared mailbox, such as a departmental mailbox you can use Outlook or your mail client to open and view email from a shared mailbox and send on behalf of the shared mailbox.
Shared Mailbox’s in Office 365