Generic Email Support


The generic email accounts can be accessed from either the web using any internet browser, by the Microsoft Outlook client and from various Mobile Devices.

How to set up and access your generic account


Users can opt to access their emails via the Outlook client, and import all of their old archived content from their historic accounts. 

How to access Email on Outlook


Users can access more than one account in Office365 (Web Version)

How to access multiple Email Accounts


Users can send and receive secure emails

How to send/receive encrypted Emails


A guide on how to best practices to prevent emails going from your Generic Email Accounts going to Spam or being Blacklisted


We have put a list of frequently asked questions and answers after the generic email migration.

Frequently Asked Questions


The following pages provide clear guidance on using the Office 365 Outlook web application and the associated Calendar and People (contacts) applications.


Office 365 App Launcher

Outlook Mail App

People (contacts)


Allow or Block Junk Email


If you are using a shared mailbox, such as a departmental mailbox you can use Outlook or your mail client to open and view email from a shared mailbox and send on behalf of the shared mailbox.

Shared Mailbox’s in Office 365