Office 365 - How To Access
Office365 Outlook (Webmail)
Click here to reach the login page
Historically, accessing email through a browser meant losing functionality – this is no longer the case. Also, your office365 account gives you access to use the latest online versions of Word, Excel, PowerPoint and OneNote. If you find it suits your needs, you may be able to save the cost of your local copy of Microsoft Office in the future. More information available here - https://www.microsoft.com/en-gb/outlook-com/
We recommend creating a completely new Outlook profile for the new account, as per the instructions below. This allows you to still access your old profile, that will have information related to Personal Folders and other settings, while you are getting the new profile setup.
Close Outlook and open the Mail icon from Control Panel (if you have the category view Mail is under User Accounts)
Name the profile ‘Office365’ and click OK
Enter the fields as below….
Your Name - to keep it fully generic we suggest leaving this blank
Email Address - your full email address such as email@example.com
Your new office365 password
Click Next, then Finish
Finally check that the option for ‘Prompt for a profile to be used’ is selected
Now when you launch Outlook you will be given the option of which profile you would like to go into. The ‘Office365’ profile is your new one. When you are happy that the new profile looks correct you can click Options on the "Choose Profile" window to default to the new profile every time.
Please Note: In some cases it can take some time for Outlook auto-discover to access and configure your account. You may get the message “not responding”. Let the process run its course. Also, if it prompts you for the log in details more than once, make sure that the “remember” box has been ticked when you enter your password.
Outlook is taking too long to configure and connect to my Office 365 account.
Sometimes when you try to connect to an Office 365 account from Outlook it can take some time to connect. This may be because you are using an older version of Windows/Office or you have not had all the necessary updates applied.
Your ict technician may find the following advice from Microsoft useful in resolving this issue:
Mobile Devices - Android / iOS (iPAD's, etc)
By far the easiest way of accessing these emails on a mobile device is to download the free Outlook app from Google Play or the Apple Store. Once downloaded and opened choose 'Office 365' and then enter your full email address and password.
If you do want to set these up in the in built 'mail' apps then choose to setup an 'Exchange' account and enter the email address and password when prompted.