ICT Services 4 Education News Desk

IMPORTANT INFORMATION: Updata Infrastructure Connectivity Contract Update

Posted on 17/07/2019 12:08:08

The current Updata Infrastructure contract which provides broadband connectivity to over 250 schools/academies is due to expire on 31st March 2020.  Norfolk County Council (NCC) has recently signed to extend the current connectivity framework agreement with Updata Infrastructure, a wholly owned subsidiary of Capita plc, until March 2024.  The contract extension process was considered within a competitive process to provide you with the best deal.


The Service has been carefully designed to continue to meet Educational requirements and has been recently upgraded, providing significant advances on the current service to ensure it remains the most appropriate and competitive connectivity option for Public Sector organisations in Norfolk.


Service Improvements -


  • In order to ensure the service remains competitive and scaled appropriately to increase in bandwidth usage, Capita is optimising the network to ensure the shared core service has no bottle necks and provides the high availability required by schools/academies.
  • An upgrade is due next week of the Netsweeper security and filtering platform to provide the latest enhanced functionality and a future proofed service.  This also includes better delegated control to Academy Chains and Federated schools, providing the option to create a MAT/Federation policy rulesets.


Next Steps -


All schools/academies currently on the Updata network, will receive a quote from Updata to extend their current service for another 4 years shortly.  We apologise that this is close to the end of term, unfortunately the legal procurement took longer than anticipated.


As part of your contract terms and conditions, we require your signed contract or confirmation you are not proceeding by Monday, 30th September 2019.   Any contracts or ceases notifications received after this date may result in additional charges.


For More Information:

Please contact the Service Desk on 0845 303 3003 or ict@norfolk.gov.uk