ICT Services 4 Education News Desk

IMPORTANT INFORMATION: Powering Off Core Network Equipment Over The Summer Holiday Period

Posted on 11/07/2017 15:51:04

We would like to ask schools to refrain from turning off the power to the core networking equipment over the forthcoming Summer Holiday period. Core networking equipment includes routers, switches and servers, often in a wall or floor cabinet. These devices are monitored by ourselves and Updata and turning off the power results in false alarms. This could result in your school incurring a charge for an engineer visit.

 

Services Affected:                           Schools Internet, email and any service accessed via the internet

 

Services Not Affected:                    All other school systems which do not require access to the internet

 

When:                                              21st July 2017 - 6th September 2017

 

What You Need To Do:

If there is no alternative to powering off the communications cabinet and core equipment then please contact the Service Desk to advise us in advance

 

For More Information:

Please contact the Service Desk on 0845 303 3003 or ict@norfolk.gov.uk

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