ICT Services 4 Education News Desk

IMPORTANT INFORMATION: Norfolk Schools Website Currently Under Maintenance

Posted on 08/08/2017 08:20:03

We are aware that the Norfolk Schools website - http://www.schools.norfolk.gov.uk/ - is currently under maintenance. This will affect access to services, such as the 'My School' area and Schoolfinder.

The website is not one that we host but will be liaising with our colleagues in Children's Services and as soon as services are available again we will update this news article. In the meantime we apologise for any inconvenience this may cause.

INFORMATION REQUIRED: E-safety contact details required for all schools with Google nsix email

Posted on 17/07/2017 13:41:45

As part of the Google nsix email service we also offer the option of e-safety monitoring for all emails that are sent to and from your school’s nsix Google email accounts. Many schools have already been set up with this e-safety monitoring which flags up any emails that are potentially of concern and sends a copy to the designated e-safety monitors at the school for review. However, there are some schools which have yet to provide us with the details necessary to set up this service.  Because e-safety is a priority for all of us, we are currently reviewing the e-safety set up for all schools that have Google nsix email accounts to ensure that all schools have monitoring set up and that their e-safety contacts are up to date.  

We are asking all schools with Google nsix accounts to complete the form which can be accessed via this link:

Google nsix email e-safety contacts


You will need to provide at least one e-safety contact who will then receive and monitor copies of any emails which are flagged up by the e-safety monitoring process.  We recommend that you provide a Google nsix account as the main ‘e-safety manager’ contact as it will then be possible for that person to manage your school’s nsix e-safety contacts directly via Google. This will enable the ‘e-safety manager’ to add/remove e-safety monitors in the future.

The form needs to be completed by 1st August 2017. 

If you are a school who has not provided us with any details and no response is received by this date then the head@schoolname.norfolk.sch.uk (or equivalent) email account will be set up as the designated e-safety contact and will receive copies of any flagged up emails for review. 

If you are a school who has previously provided us with an e-safety contact or contacts, we will check what is currently held on our records and update if necessary. If no response is received we will leave the contact(s) the same. 

Free Summer Maths challenge with Just2easy

Posted on 17/07/2017 13:28:59

The holidays are almost upon us but we’ve been contacted by Just2easy (one of the suppliers on the Norfolk Cloud Portal) with a way to prevent the loss of learning over the summer and get children playing maths games for fun. There's also a chance to win £200 for school resources, and some £20 Argos vouchers for kids that go into a draw for just taking part. 


The information can be found here - http://www.just2easy.com/summer-maths-challenge/


To take part as a new school, your school needs to fill out the form: http://just2easysite.j2bloggy.com/contact-us/


A newsletter is available for schools to print out or email to parents: http://www.j2e.com/help/summer+maths+parents+info.pdf/


Children just need to play 10 games on j2blast over the summer holidays to be entered in to the prize draw and the school will be automatically entered into the school prize draw too. 


IMPORTANT INFORMATION: Powering Off Core Network Equipment Over The Summer Holiday Period

Posted on 11/07/2017 15:51:04

We would like to ask schools to refrain from turning off the power to the core networking equipment over the forthcoming Summer Holiday period. Core networking equipment includes routers, switches and servers, often in a wall or floor cabinet. These devices are monitored by ourselves and Updata and turning off the power results in false alarms. This could result in your school incurring a charge for an engineer visit.


Services Affected:                           Schools Internet, email and any service accessed via the internet


Services Not Affected:                    All other school systems which do not require access to the internet


When:                                              21st July 2017 - 6th September 2017


What You Need To Do:

If there is no alternative to powering off the communications cabinet and core equipment then please contact the Service Desk to advise us in advance


For More Information:

Please contact the Service Desk on 0845 303 3003 or ict@norfolk.gov.uk


Posted on 15/06/2017 08:08:37

Norfolk MIS Framework Update


The current Capita SIMS contract with Norfolk County Council expires on 31 March 2018 with no option to extend. In response to requests from our MIS contract and non-MIS contract customers, we are keen to offer a Multi MIS offering to give you more choice when selecting an MIS system to meet your future needs.

Norfolk County Council (NCC) have decided to use the North Yorkshire County Council MIS framework for "The Provision of a Management Information System (MIS) for Schools, Academies and Free Schools within Norfolk" and is available for you to use regardless of your current MIS contract or supplier. Norfolk schools and academies are not obliged to use this framework and can make alternative arrangements if they so wish.

We are currently working with the following Framework suppliers to produce pricing and migration/training options where necessary.

  • Capita SIMS
  • Pupil Asset
  • RM Integris
  • Scholarpack
  • Bromcom


We are asking each supplier to produce pricing for a 2-3 year contract. It is anticipated that schools will join the contract from June 2017 to September 2018 dependant on when your current MIS contract expires. NCC will be encouraging all our existing SIMS MIS contract schools to make a decision on the Framework by 31 December 2017 to allow for any migration activity during early 2018 if you wish to change MIS.


We plan to have the framework available by end of June 2017 and we are arranging MIS supplier demonstration days for you to view the systems available through the Norfolk Framework. It is recommended the Head, Business Manager, Data Manager and School Secretary attend so you can make an informed decision for your school. Details of the events are below.


September 18th - Green Britain Centre, Swaffham - 13:00 to 16:00

September 19th - Sportspark, UEA. Norwich - 09:00 to 12:00

September 19th - Sportspark, UEA. Norwich - 13:00 to 16:00

September 20th - Sportspark, UEA. Norwich - 09:00 to 12:00

September 20th - Sportspark, UEA. Norwich - 13:00 to 16:00


Please note: We are currently looking at venues in the Great Yarmouth area and if demand is high in the Norwich and or King's Lynn area we will look to add additional dates.

To help us with numbers and refreshments, booking is available via s4s.norfolk.gov.uk, found under the Training and Events Section > Provider ICT Services for Education.


If you wish to discuss your MIS requirements or the Norfolk Framework please contact :

Tanya Allen, ICT Portfolio Lead for Schools : tanya.allen@norfolk.gov.uk

Richard Cornelius, Applications Manager (Schools) : Richard.Cornelius@norfolk.gov.uk