ICT Services 4 Education Privacy Statement
This page explains how www.ict.norfolk.gov.uk, which is managed by Norfolk County Council, uses any information you give to us, and the ways in which we protect your privacy.
Most browsers allow you to refuse to accept cookies. This may, however, have a negative impact upon the usability of many websites, and may prevent you from accessing some services available on this website.
The Data Protection Act
Under the Data Protection Act 1998, we have a legal duty to protect any information we collect from you. We do not pass on your details to any third party unless you give us permission or the Council is legally obliged to do so or it is for the prevention or detection of crime or fraud.
Norfolk County Council appoints a Data Protection Officer who coordinates Data Protection across the Council and can be contacted by writing to:
The Data Protection Officer
Norfolk Record Office
The Archive Centre
or by telephoning 01603 222170.
What information do we collect?
If you are a user with general public and anonymous access the Norfolk County Council website does not store or capture personal information, but merely logs the user’s IP address that is automatically recognised by the web server.
We collect information from visitors to the Norfolk County Council website in two ways:
Requests for information or services via email and online forms
Feedback via an online form
You can ask for information or request services in 5 ways:
by requests and questions sent by online forms,
or in person.
You can make comments and give us your feedback in the same way.
If you send an e–mail or complete a form on the website asking for information or a service, or sending a comment that requires a response, it will be passed to the appropriate department who will respond to you. We do not pass on your details to any third party unless you give us permission or the Council is legally obliged to do so.
After we have replied to you, we will keep a record of your message for at least six years.
Site usage information – Log files
Log files allow us to record visitors’ use of the site. We put together log file information from all our visitors, which we use to make changes to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information or information about which other sites you have visited.
What happens when I click on a link to another site?
We do not pass on any personal information you have given us to any other site, except in the case of online payments where we transfer your details to HSBC our online payments partner and you enter your credit or debit card details on their secure website.
What happens when I link to another site?
We do not pass on any personal information you have given us to any other site.
Access to your information and contacting Norfolk County Council
Phone: 0344 800 8020
Norfolk County Council
Norwich NR1 2HD